At DURAES ENTERPRISE LLC ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, billing details, business information provided when engaging our services.
Website Information: IP address, browser type, pages visited, and usage data collected through cookies or analytics tools.
Communication Data: Records of emails, messages, calls, or text messaging interactions between you and our team.
2. How We Use Information
We use your information to:
Provide consulting services, proposals, and deliverables.
Communicate with you regarding projects, billing, and updates.
Improve our website, services, and client experience.
Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only when:
Required by law or legal process.
Necessary to protect our rights or enforce agreements.
With trusted service providers (payment processors, IT providers, subcontractors supporting services such as customer service) strictly for business operations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take appropriate technical and organizational measures to safeguard your information. However, no online system can be guaranteed 100% secure.
5. Data Retention
We retain client information only as long as necessary to fulfill our services or comply with legal obligations.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Restrict or object to certain types of processing.
